1. Scope
This policy explains how Tendertrail Candle Studio handles information provided through this website and related course inquiries.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. We use this information to respond to your request, provide course guidance, and maintain an appropriate business record.
3. Browser storage
The catalog uses browser localStorage for saved Fallows courses, cart quantities, theme preference, and cookie-banner preference. This data remains in your browser and is not sent to us by the front-end pages.
4. Use and sharing
We use inquiry information only for legitimate studio communication and service administration. We do not sell personal information. We may disclose information when required by law or when necessary to protect our rights and site security.
5. Retention and security
We retain correspondence only as long as reasonably needed for the stated purpose, legal obligations, and dispute handling. We use reasonable administrative and technical safeguards, but no internet transmission can be guaranteed completely secure.
6. Your choices
You may request access, correction, or deletion of personal information held from a direct inquiry by contacting [email protected]. You may clear browser storage through your browser settings.
7. Children and third parties
The website is not directed to children under 13. We do not knowingly request children’s personal information. Links to other services, if any, are governed by those services’ policies.
8. Contact
Questions about this policy may be sent to [email protected] or +1 (415) 555-0148.